Privacy Policy

Information We May Collect

1xBet Casino may collect information that helps create an account, confirm identity, process payments, manage bonuses, prevent misuse, and provide customer support. The type of data can depend on how the player uses the site.

Players should enter accurate information. False names, wrong dates of birth, or payment data that belongs to another person can delay withdrawals or lead to account restrictions.

How We Use Personal Information

Personal information may be used to run the 1xBet Casino account and support normal site activity. The main purpose is to connect each account with the correct owner and protect payments, bonuses, and account records.

We may use personal data to:

1. Create and manage user accounts.
2. Confirm that the player meets age rules.
3. Process deposits and withdrawals.
4. Review identity documents.
5. Detect duplicate accounts or unusual activity.
6. Apply bonus rules and loyalty offers.
7. Send account notices and service messages.
8. Reply to customer support requests.
9. Improve site stability and account safety.
10. Meet legal and regulatory duties where required.

Data may also be used to keep transaction history, settle disputes, check suspicious activity, and protect the service from fraud or technical abuse.

Account Registration Data

During registration, 1xBet Casino may ask for details such as full name, date of birth, country, phone number, email address, password, currency, and promo code. This information helps create a personal account and connect it with payment and support tools.

Players should not create accounts for other people. They should also avoid opening more than one account unless the site rules clearly allow it. Duplicate accounts can cause bonus cancellation, payout delays, or account closure.

The email address and phone number linked with the account should remain active. They may be needed for password recovery, account alerts, confirmation codes, and support contact.

Verification and KYC Data

Verification may be required before withdrawals, after payment changes, or during account review. 1xBet Casino may request identity documents, proof of address, payment ownership proof, or a selfie with an ID document.

Verification helps confirm that the account belongs to the registered player. It also helps prevent underage use, stolen payment methods, account resale, bonus misuse, and identity fraud.

Documents should be valid, clear, and not edited. The name on the account should match the name on the payment method and identity document. Players should upload files only through official account tools and should not send private documents to unknown contacts.

Payment Information

1xBet Casino may process payment data connected with deposits, withdrawals, refunds, fees, transaction status, and payment checks. Payment methods can include bank options, wallets, cards, vouchers, or other listed tools depending on region and account settings.

We may store transaction records such as payment amount, date, method, status, and reference number. Full payment details may be handled by payment processors, banks, or wallet services. Players should review payment details before confirming any transaction.

Good payment habits include:

• Use only your own payment method.
• Check account number or wallet details before withdrawal.
• Keep deposit and withdrawal receipts.
• Do not share payment codes with anyone.
• Avoid public Wi-Fi for payment actions.
• Contact support if a transaction looks unusual.

Cookies and Tracking Technologies

1xBet Casino may use cookies and similar tools to remember settings, maintain login sessions, protect accounts, measure site performance, and show relevant account messages. Cookies can help the site remember language, device type, odds display, and basic preferences.

Some cookies are needed for the site to work. Others may be used for analytics, security checks, or marketing settings. Players can manage cookie settings through browser controls, but blocking important cookies may affect login, payments, or game loading.

Technical data may include browser type, device model, operating system, screen size, IP address, visit time, and pages viewed. This information helps detect errors, improve stability, and protect the account from suspicious access.

Bonus and Marketing Communications

1xBet Casino may use contact data to send information about bonuses, account offers, promo codes, free spins, tournaments, cashback, and service updates. Marketing messages should be tied to user preferences and account rules.

Players may be able to change communication settings through the account profile or by contacting support. Important account notices may still be sent even if promotional messages are turned off. These notices can include password changes, withdrawal updates, verification requests, and security alerts.

Bonus-related messages do not guarantee eligibility. Each offer may have rules, expiry dates, wagering terms, and account conditions.

Data Sharing

1xBet Casino may share data with trusted service partners when needed for account operation, payments, verification, fraud checks, technical support, analytics, or legal duties. Data should be shared only for valid purposes and with suitable safeguards.

Possible data recipients may include:

1. Payment processors
2. Identity verification providers
3. Technical service providers
4. Customer support tools
5. Fraud prevention services
6. Legal or regulatory bodies, where required
7. Internal account review teams

Personal data should not be sold to random third parties. Any sharing should support account use, safety, legal compliance, or service delivery.

Data Protection and Security

1xBet Casino should use technical and organizational measures to protect account data. These may include encryption, access controls, monitoring, identity checks, payment review, and secure account systems.

Players also have an important role in protecting their own accounts. A weak password, shared phone, public computer, or fake app can expose private data even when the site has security controls.

Account safety tips:

• Create a unique password.
• Do not reuse banking or email passwords.
• Keep email access protected.
• Avoid logging in on shared devices.
• Check account activity often.
• Download apps only from official pages.
• Never share one-time codes.
• Contact support after suspicious activity.

Data Retention

1xBet Casino may keep personal data for as long as needed to provide services, meet legal duties, process payments, resolve disputes, prevent fraud, and maintain account records. Some data may need to be stored after account closure because payment, tax, audit, or legal rules may require it.

When data is no longer needed, it should be deleted, anonymized, or stored in a restricted form. Retention time can differ by data type. For example, support messages may be kept for a different period than payment records or verification files.

User Rights

Players may have certain privacy rights depending on their location and applicable law. These rights may include access to personal data, correction of inaccurate data, deletion requests, restriction of processing, objection to certain uses, and withdrawal of marketing consent.

A player can contact support to ask about account data. Some requests may require identity confirmation before any information is released or changed. This protects the account from unauthorized access.

Rights may not be absolute. For example, some payment records or verification data may need to remain stored due to legal, security, or dispute-related duties.

Children and Age Restrictions

1xBet Casino is intended only for adults who meet the minimum legal age required in their location. Underage users are not allowed to create accounts, deposit funds, claim bonuses, or play casino games.

If an underage account is found, the account may be closed, documents may be reviewed, and transactions may be handled according to the rules. Parents and guardians should use device controls if minors can access shared phones, tablets, or computers.

Responsible Data Use by Players

Privacy is not only a site duty. Players should also manage their information responsibly. Do not share screenshots that show account ID, payment details, balance, email, phone number, or documents. Do not trust people who offer to “verify” an account outside official support.

Players should also avoid saving passwords in browsers on public computers. If a phone is lost or stolen, the player should change account and email passwords quickly.

Changes to This Privacy Policy

This Privacy Policy may be updated when account tools, payment methods, legal duties, technology, or service rules change. Players should review the policy from time to time, especially before submitting documents or making payments.

Continued use of 1xBet Casino after changes may mean the player accepts the updated policy. If a player does not agree with new privacy terms, they should stop using the account and contact support about available options.

Contacting Us About Privacy

Players can contact customer support with privacy questions, account data requests, verification questions, payment record concerns, or security issues. A clear request helps support reply faster.

When contacting support, include:

• Account ID
• Registered email or phone
• Clear subject of the request
• Date of the issue
• Payment or verification reference, if relevant
• Screenshot only when safe and needed

Do not send passwords, full card numbers, or login codes. Official support should not ask for a password. Privacy protection works best when both the site and the player handle information carefully.